Hourly Support Staff

The Hourly Support Staff is often a full-time position working in an hourly capacity. These positions are commonly scheduled to have 36 hours in one week and 48 hours in the next. Not all Hourly Support Staff positions work these hours. This position is entitled to benefits.

In this position, they fulfill the duties of a Direct Support Professional as described below. Overnight staff help assure the home’s cleanliness and complete the required documentation for services provided depending on the individual’s needs. These duties may include safety concerns or medical needs.

We require that all staff receive DSP Certification, Residential Medication Aide Certification, First Aid/CPR Certification, and Safety Care Training. All staff must also undergo consumer-specific training regarding various medical needs. We provide all required training. It is expected that you attend classes as you are scheduled for them.

The direct support professional’s responsibilities are to provide support and skill-building activities to people with severe, prolonged mental illness and intellectual disabilities, treating all consumers in their care with dignity and respect. Teaching independent living skills per treatment plan includes but is not limited to:

  • Adult Living Skills – Personal hygiene, housekeeping, meal preparation, and budgeting.
  • Social Integration Skills – Communications, conflict resolution, and social interaction.
  • Community Integration Skills – Resource identification and utilization.

Direct support professionals (DSPs) objectively document on appropriate forms:

  • Incidents and accidents.
  • Daily progress toward goals.
  • Medication monitoring.
  • Changes in consumers’ health status and behavior patterns.
  • Referrals, as appropriate.

Also, DSPs perform the following tasks:

  • Assist with personal care, including bathing, dressing, and feeding.
  • Administer medication per guidelines following training.
  • Develop and encourage consumers’ integration into the community.
  • Transport consumers to community locations including, but not limited to, banks, libraries, physicians’ offices, stores, and churches, as appropriate.
  • Provide supportive problem-solving activities.
  • Develop and maintain support, as needed.
  • Use active listening techniques to provide emotional support conducive to consumers’ growth and wellbeing.
  • Identify consumers’ needs and develop a treatment plan with the administrator to address them.
  • Attend staff meetings, supervision, and in-service training as scheduled.
  • Perform other related duties, as required.
  • Utilize QBS Safety Care techniques to maintain safety for individuals served.

Job Type: Hourly Support Staff

Required Education: High school or Equivalent

Required License or Certification: Driver’s License

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